They have started creating ‘Welcome Rooms’ in Kolhapur and Sangli district through Mahavitran to provide prompt and quality services to industrial clients. The Nodal Officer of this cell is the Executive Engineer and the Chief (Finance & Accounts) and the Deputy Executive Engineer are the members.
After registering a request in the receiving cell regarding a new electrical connection or an increased electrical load, contact is made with the relevant industrial customers and information is given about the necessary documents, costs, etc. Document processing, online application and payment of processing fee will be done by Mahavitaran at the customer’s doorstep within two working days. Immediately after this, the process of providing a new electrical connection will begin along with the provision of a firm offer in accordance with the site inspection technical report. In addition, complaints received regarding the service or electricity billing will be resolved within or before the prescribed time frame in accordance with the Service Performance Standards. Industrial customers can contact the reception room and take advantage of the distribution services.
Hub Contact Number: 7875769004 for Kolhapur and 7875769012 for Sangli. Hence, Mahavitran urged the industrial clients to avail this reception room.